Shipping Policy

🌍 Shipping Locations

We proudly ship worldwide, including the United States, Canada, Australia, Europe, and most international destinations.

📦 Processing Time

• Order Processing: Orders are typically processed within 1–3 business days after payment confirmation (excluding weekends and holidays).

• You will receive a confirmation email with tracking details once your order has been shipped.

🚚 Shipping Time & Rates

• Standard Shipping: 7–15 business days

• Expedited Shipping (if available): 3–7 business days

• Shipping Fees: Calculated at checkout based on your location and shipping method.

Note: Delivery times are estimates and may be affected by customs delays or regional logistics conditions.

✈️ Customs & Duties

International shipments may be subject to import taxes, customs duties, and fees, which are the responsibility of the customer. These fees are determined by your country’s import regulations and are not included in our prices or shipping charges.

📫 Tracking Your Order

Once your order is shipped, we will send you a tracking number via email. You can use this to track your package anytime.

❗ Delayed or Lost Shipments

If your order is delayed or appears lost, please contact us at info@primequaltiy.com. We will work with our logistics partners to resolve the issue as quickly as possible.

📍 Incorrect Address Disclaimer

Please ensure that all shipping details are entered correctly at checkout. We are not responsible for lost shipments due to incorrect or incomplete addresses. If your package is returned, reshipping fees may apply.

📞 Contact Us

For questions or concerns related to your shipping:

📧 Email: info@primequaltiy.com
📞 Phone: +852 90643023