Privacy Policy

1. Introduction

At primequaltiy.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting or shopping from our website.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping addresses.
Payment Information: Processed securely via third-party gateways (we do not store payment data).
Device Information: IP address, browser type, device ID, cookies, and location.
Order History: Products purchased, amounts paid, and customer interactions.

3. How We Use Your Information

We use your data to:

Process and deliver your orders.
Respond to customer service requests.
Send updates about your order, delivery, or changes to our policies.
Improve our website functionality and user experience.
Prevent fraudulent activities.

4. Sharing Your Information

We never sell your information. However, we may share it with trusted third-party providers for:

Payment processing
Order fulfillment and shipping
Marketing and analytics (e.g., Google Analytics)

These partners are required to maintain strict confidentiality and comply with data protection laws.

5. Data Retention

We retain your personal information for as long as necessary to fulfill your order and comply with legal or tax obligations, or until you request its deletion.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can modify your browser settings to disable cookies, but this may affect site functionality.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Withdraw consent or opt out of marketing communications.
File a complaint with a data protection authority.

To make any of these requests, please email us at info@primequaltiy.com.

8. Security

We implement industry-standard security measures such as SSL encryption and secure payment gateways to protect your information from unauthorized access.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions or concerns about this policy, please contact us:

📧 Email: info@primequaltiy.com
📞 Phone: +852 90643023
🏢 Address: HELIXIN TRADE LIMITED,
UNIT 1802, 18/F., PODIUM PLAZA,
5 HANOI ROAD, SIU SAI WAN, HONG KONG