Contact Us

Contact Us
Store Name: primequaltiy.com
Company Name: HELIXIN TRADE LIMITED
📧 Email: info@primequaltiy.com
📞 Phone: +852 90643023
🏢 Address: UNIT 1802, 18/F., PODIUM PLAZA, 5 HANOI ROAD, SIU SAI WAN, HONG KONG

📬 We’re Here to Help

Whether you have a question about an order, shipping, returns, or product details — we're here to support you.

You can reach us through the following ways:

• Email: We aim to respond to all emails within 24–48 business hours.

• Phone: Available Monday to Friday, 9:00 AM – 6:00 PM (HKT).

• Mail: For returns or legal correspondence, please use our office address above.

🛠️ Common Support Topics

• Order status or tracking

• Product details or stock inquiries

• Return or refund assistance

• Payment or checkout issues

• Wholesale or partnership inquiries

🔁 Need to Start a Return?

Please refer to our and contact us first before sending anything back, so we can guide you through the process.